Info document for the web site

This page describes how the web site in question processes the personal data of users who consult the site.

The information is provided to people interacting with the company’s web services under art. 13 of European Regulation 2016/679.

The information is provided for this web site only, and not for any other web sites which the user may consult via links.

The information specifies a number of minimum requirements for online collection of personal data, and specifically methods, times and the nature of the information the data controller must provide to users when they connect to the web page, whatever the purpose for which they connect to it.


Data on identified or identifiable persons may be processed as a result of consultation of this web site.

The “Data Controller” is GranitiFiandre S.p.A., represented by its temporary legal representative.


Data processing in connection with this site’s web services takes place in the company’s offices and is performed  by the technical staff of the office in charge of data processing or, possibly, by persons appointed to perform occasional maintenance work.

No data obtained from the web service is disclosed or disseminated.

Personal data supplied by users who submit requests for information (newsletters, CD-roms, catalogues, price lists, answers to questions, various documents, etc.) are used strictly for the purposes of providing the requested service.



Browsing data

The information systems and software procedures that operate this web site acquire a number of items of personal data in the course of their normal operation, the transmission of which is implicit in use of Internet communication protocols.

This is information that is not collected to be associated with identified data subjects, but it could, by nature, permit identification of users through processing and association with data held by third parties.

This category of data includes IP addresses or domain names of computers used by users connecting to the site, addresses of the requested resources in URI (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code identifying the status of the response given by the server (success, error, etc.) and other parameters pertaining to the user’s operating system and computing environment.

These data are used solely to obtain anonymous statistical information on site use and determine that the site is functioning correctly, and are erased immediately after processing. The data may be used to ascertain responsibility in the event of hypothetical cybercrime against the site, but other than this case, data on web contacts are not kept for more than seven days.

Data supplied voluntarily by the user

Optional, explicit, voluntary sending of email to the addresses identified on this web site will result in subsequent acquisition of the sender’s address, necessary to respond to requests, and any other personal data that may be included in the email.

Specific summaries of information will be provided on web pages offering particular services available on request.


On the topic of use of cookies, the reader is referred to the “extended information” below published on this page and processed on the basis of the provisions of the May 8 2014 Regulation emanated by the Italian personal data protection authority, which integrates and completes this document.


Apart from the information specified for browsing data, the user is free to decide whether or not to confer personal data. Failure to confer data may make it impossible for us to respond to the user’s request.


Personal data are processed using automated tools only for the amount of time strictly necessary to achieve the purposes for which the data are collected.

Specific security measures are applied to prevent data loss, unlawful or incorrect use and unauthorised access.


Any transfers of personal data to countries outside the European Union or to international organisations will take place on the basis of a decision of adequacy of the Commission or, in the case of transfers under articles 46, 47 or 49, paragraph two, of the European Regulation, on the basis of appropriate and opportune guarantees.


The subject of personal data is entitled to access the data at any time and request rectification, erasure, restriction of processing, or the right to object to data processing, as well as the right to data portability, and is also entitled to file a complaint with the supervisory authority.

Requests should be submitted to the Data Controller.

This is the web site’s “Privacy Policy”, which will be updated.

Cookie Policy


This “complete notice” has been prepared and customised specifically for this website, www.irisceramicagroup.com. It completes and updates the other information already present on the website and/or issued earlier by the company, in combination with which it provides all the information required under the EU General Data Protection Regulation (GDPR) and subsequent orders of the personal data protection authority.

Important notice

Third parties are informed that use of this notice or a part thereof on other websites in reference to which it is not pertinent and/or incorrect and/or inconsistent may result in application of considerable fines by the personal data protection authority.

Subject of the notice

On these web pages our company makes use of technologies which resort to use of “cookies”, and this notice provides users with clear, precise information on how they are used.

This document cancels and fully replaces any previous information provided by the company regarding cookies, which should therefore be considered entirely obsolete.

What are cookies?

Cookies are strings of text (small files) which the websites a user visits send to the user’s terminal (pc, tablet, smartphone, etc.), where they are memorised and sent back to the site from which they came the next time the same user visits the site.

Types of cookies and their purposes

The cookies used on this website are of the following types:

    • Technical cookies: these allow users to enjoy quick, optimised browsing of the website and efficient use of the various services and/or options it offers, for instance by allowing users to make a purchase or log on to access restricted areas. These cookies are necessary to improve use of the website, but can be deactivated.


    • Analysis cookies: anonymous, aggregate web analysis tools which provide information on how users use the website, how they came to it, the number and duration of their visits, etc. These cookies allow us to make improvements to the website which will facilitate access by users and to prepare statistics. These cookies are not necessary for optimal use of the website and may therefore be deactivated.


    • Third party cookies: cookies installed on the user’s terminal by third-party website operators through this website. Third party cookies, the primary aim of which is analysis, mostly result from Google Analytics functions; for more information on Google Analytics go to: http://www.google.it/intl/it/analytics.


To disable cookies and prevent Google Analytics from collecting browsing data, download the additional browser component for deactivation of Google Analytics by clicking on the following link: https://tools.google.com/dlpage/gaoptout.

Browser settings

We also inform users that they are free to configure their privacy parameters in relation to installation and use of cookies at any time directly through their own browser, following the instructions provided.
Specifically, users may choose the “private browsing” setting, in which the user’s browser stops storing the history of websites visited, passwords entered, cookies and other information on pages visited.
If the user decides to deactivate all cookies (including technical cookies), the quality and rapidity of the services offered by this website may be drastically worsened and some parts of the site may become inaccessible.

Practical advice for users on correct browser settings

To block or limit use of cookies by this website and other websites directly through your own browser, follow the simple instructions provided below for the most commonly used browsers.

Google Chrome: click on the “Customise and control Google Chrome” icon at the top right then select the menu item “Settings”. In the screen that appears, select the menu item “Show advanced settings” and then the menu item “Privacy”; click on “Content settings”, where you will be able to block some or all cookies.

Microsoft Internet Explorer: click on the “Tools” button at the top right, then select the menu item “Internet options”. In the dialogue box that appears, select the menu item “Privacy”, where you may block some or all cookies.

Mozilla Firefox: in the drop-down menu at the top left, select the menu item “Options”. In the dialogue box that appears, select the menu item “Privacy”, where you may block some or all cookies.